Privacy Policy
What information do we collect?
We collect only the information needed to process your order: your name, shipping address, email address, phone number, and payment confirmation. We do not store full credit card numbers — all payments are processed by PCI-compliant third-party gateways.
How do we use your information?
- To process and ship your order
- To respond to your inquiries and custom design requests
- To send shipping updates and after-sales service
- To occasionally email you new product drops (you can unsubscribe at any time)
We do not sell your data
We never sell, rent, or share your personal information with third parties for marketing purposes. We may share shipping information with our courier (DHL/FedEx) solely to deliver your order.
Cookies
We use essential cookies to keep your session active. We do not use third-party tracking cookies for advertising. If you create an account, we store your name and email so you do not have to re-enter them next time.
Your rights
You may request a copy of the personal data we hold about you, or ask us to delete it, by emailing privacy@holycome.com. We will respond within 30 days.
Contact
Questions about privacy? Email service@holycome.com.
Have a question? We reply within one business hour.
WhatsApp us or send an email — our bench jewelers answer directly, no call center.